Last updated: August 8, 2024

Privacy Policy

1. Introduction

At Glamazone.lk, your privacy is a top priority. We are committed to protecting your personal information and ensuring that your shopping experience is secure and enjoyable. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us in any way. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect and process the following types of information:

  • Personal Information: When you make a purchase or create an account, we collect personal information such as your name, address, email address, phone number, and payment details.
  • Order Information: This includes the products you purchase, shipping address, and billing details.
  • Technical Data: We may collect information about your device, browsing activity, and usage patterns, including your IP address, browser type, and operating system.
  • Communication Data: Any communication you send to us, including emails, messages, or feedback.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process your orders, handle payments, and arrange for shipping.
  • Customer Service: To respond to your inquiries, manage your account, and provide support.
  • Marketing: With your consent, we may send you promotional materials, offers, and updates about our products. You can opt out of marketing communications at any time.
  • Website Improvement: To enhance your browsing experience and improve our website functionality based on your usage patterns.
  • Legal Compliance: To comply with applicable laws and regulations, and to protect the rights and safety of Glamazone.lk, our customers, and others.

4. Sharing Your Information

We value your trust and will not sell or rent your personal information to third parties. However, we may share your data with the following entities under certain conditions:

  • Service Providers: We work with trusted third-party providers to process payments, deliver products, and manage marketing campaigns. These providers have access to the necessary information to perform their tasks but are not permitted to use it for other purposes.
  • Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights or comply with legal obligations.

5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, loss, or misuse. These measures include encryption, secure servers, and regular monitoring of our systems. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small files stored on your device that help us remember your preferences, track your activity, and analyze site traffic. You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

7. Your Rights

You have the following rights concerning your personal information:

  • Access and Correction: You can request access to the personal information we hold about you and ask us to correct any inaccuracies.
  • Data Deletion: You may request the deletion of your personal information under certain circumstances, such as if it is no longer necessary for the purposes for which it was collected.
  • Opt-Out of Marketing: You can unsubscribe from marketing communications at any time by following the instructions in our emails or contacting us directly.
  • Data Portability: If applicable, you may have the right to receive your personal information in a structured, commonly used format and to transfer it to another data controller.

8. Retention of Your Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. After this period, your data will be securely deleted or anonymized.

9. Changes to Our Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised date will be indicated at the top of the policy. We encourage you to review this page periodically to stay informed about how we protect your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Glamazone (Private) Limited
20/B/2, Al Hira Road, Morakela, Ihala Kottaramulla
Email: glamazonelk@gmail.com
Phone: +94 76 411 8831